Knowledge base · Checklists and glossary

"When the Time Comes" – a to-do list for the hardest days

If you are reading this in difficult days: our sincere condolences — this list was made so that you don't have to think right now. If you are reading it in advance: print it out or save it in the family folder — one day it will be a great help.

In brief:
  • The list is chronological: first hours, first days, first weeks — you only ever need to look at the current stage.
  • Very few tasks are truly urgent — the list shows what needs doing today, and what can wait.
  • The tasks can be shared within the family — you can write a name next to each item on the list.

The first hours

The first days

The first weeks

The detailed steps for filing an insurance claim: the filing article · the documents you need: document list.

And one point that is not a task

It is also all right to pause. This list was designed to give a few clear steps for each stage – whatever doesn't fit today will still be there tomorrow, and you can also ask others for help. The practical arrangements serve grief, not the other way around – that is what the balance article is about.

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This article is for general information only and does not constitute an offer or insurance advice. The precise content of insurance policies is determined by the insurers’ terms and conditions in force at any given time.

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