If you are reading this in difficult days: our sincere condolences — this list was made so that you don't have to think right now. If you are reading it in advance: print it out or save it in the family folder — one day it will be a great help.
In brief:- The list is chronological: first hours, first days, first weeks — you only ever need to look at the current stage.
- Very few tasks are truly urgent — the list shows what needs doing today, and what can wait.
- The tasks can be shared within the family — you can write a name next to each item on the list.
The first hours
- Notifying a doctor for a death at home, the GP or the on-call doctor – they carry out the medical examination of the death; in an institution, the institution handles this
- Notifying the closest family members for now, just them – the wider circle can wait
- Asking for a helper a relative or friend who will be by your side with the arrangements over the coming days
The first days
- Engaging a funeral service provider with an itemized quote – they can also help with the registry office paperwork
- Arranging the death certificate at the registrar's office – several copies can be useful
- Agreeing on the date and form of the farewell if there is a written wish in the family folder, it is your compass now
- Getting out the family folder policy, contacts, wishes – if it exists, it saves a lot of searching
- Contacting the parish if there will be a religious ceremony – the funeral provider can also help with the contact
The first weeks
- Filing the claim with the insurer by phone with the insurer or online – certificate, policy details, the beneficiary's documents
- Notifying the wider circle relatives, friends, workplace, neighbours – a task that can be shared
- Notifying the bank(s) how the accounts are handled follows the probate rules – the bank will inform you
- Reviewing regular commitments utilities, subscriptions, insurance policies – what ends, what gets transferred
- Pension and official matters notifying the pension provider and the relevant authorities – probate will begin in its own course
The detailed steps for filing an insurance claim: the filing article · the documents you need: document list.
And one point that is not a task
It is also all right to pause. This list was designed to give a few clear steps for each stage – whatever doesn't fit today will still be there tomorrow, and you can also ask others for help. The practical arrangements serve grief, not the other way around – that is what the balance article is about.
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This article is for general information only and does not constitute an offer or insurance advice. The precise content of insurance policies is determined by the insurers’ terms and conditions in force at any given time.
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